ITIL-4-PRACTITIONER-DEPLOYMENT-MANAGEMENT LATEST EXAM BOOK - VALID ITIL-4-PRACTITIONER-DEPLOYMENT-MANAGEMENT TEST REVIEW

ITIL-4-Practitioner-Deployment-Management Latest Exam Book - Valid ITIL-4-Practitioner-Deployment-Management Test Review

ITIL-4-Practitioner-Deployment-Management Latest Exam Book - Valid ITIL-4-Practitioner-Deployment-Management Test Review

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These Peoplecert ITIL-4-Practitioner-Deployment-Management updated dumps are launched in the market after suggestions from experienced professionals. Therefore, this Peoplecert ITIL-4-Practitioner-Deployment-Management exam study material is kept to the point and concise. The Peoplecert ITIL-4-Practitioner-Deployment-Management practice material for Exams. Choice are essential for your successful learning. Often applicants for the exam run on a tight daily schedule before the final Peoplecert ITIL-4-Practitioner-Deployment-Management Exam, so actual ITIL 4 Practitioner: Deployment Management exam questions are fruitful to prepare successfully on the first try.

Peoplecert ITIL-4-Practitioner-Deployment-Management Exam Syllabus Topics:

TopicDetails
Topic 1
  • Key concepts: This section of the exam measures the skills of a Service Transition Manager and covers the fundamental purpose of Deployment Management. It highlights why the structured management of service deployment is crucial for delivering new or modified services into the live environment efficiently while minimizing disruption and ensuring continuity in business operations.
Topic 2
  • Practice processes: This section of the exam measures the skills of a Service Transition Manager and delves into the key processes that shape Deployment Management. It outlines how these processes and activities can be aligned with the organization’s value stream to ensure that deployments are well-planned, coordinated, and delivered without disrupting existing services.
Topic 3
  • Roles and competencies: This section of the exam measures the skills of a Change Implementation Lead and focuses on identifying essential roles within Deployment Management and the competencies needed to perform them effectively. It explores how to position deployment responsibilities within an organization and what skill sets are necessary to ensure deployment tasks are carried out successfully.
Topic 4
  • Practice success factors: This section of the exam measures the skills of a Change Implementation Lead and focuses on understanding practice success factors and the core metrics used to evaluate deployment effectiveness. It emphasizes the importance of tracking efficiency and success in service deployment and how these metrics help improve the overall stability and agility of the service transition process.

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Peoplecert ITIL 4 Practitioner: Deployment Management Sample Questions (Q14-Q19):

NEW QUESTION # 14
[Measure and Improve Deployment Management]
An organization is aiming to achieve capability level 3 for the deployment management practice. What is an indication of the achievement of capability level 3?

  • A. The deployment manager is able to report on the effectiveness of the deployment management practice
  • B. Deployment models are developed and implemented
  • C. The deployment management team regularly suggests and implements improvement opportunities
  • D. Employees from other practices understand how deployment activities are integrated into relevant workflows

Answer: D

Explanation:
ITIL 4 defines capability level 3 for a practice as achieving integration across the organization, where the practice is embedded into broader workflows and understood by related practices. For deployment management, an indication of reaching capability level 3 is when employees from other practices understand how deployment activities are integrated into relevant workflows (Option B). This demonstrates cross-functional alignment and maturity, showing that deployment management is not siloed but part of the organization's value streams.
Option A (The deployment management team regularly suggests and implements improvement opportunities): Incorrect, as continual improvement is characteristic of higher capability levels (e.g., level 4), not the defining feature of level 3.
Option B (Employees from other practices understand how deployment activities are integrated into relevant workflows): Correct, as level 3 focuses on integration and collaboration across practices, per ITIL 4's capability framework.
Option C (The deployment manager is able to report on the effectiveness of the deployment management practice): Incorrect, as reporting effectiveness is a general management task, not specific to level 3 maturity.
Option D (Deployment models are developed and implemented): Incorrect, as model development occurs at lower capability levels (e.g., level 1 or 2), not a hallmark of level 3.


NEW QUESTION # 15
[Measure and Improve Deployment Management]
An IT service manager is analyzing a value stream that is used to deploy new and changed services. The manager has interviewed many staff and has identified all the workflow steps. The manager is now evaluating the workflow steps so that they can plan improvements. Which activity should the manager carry out as part of this evaluation?

  • A. Collect data about what happens in each workflow step
  • B. Establish what value is created in each workflow step
  • C. Define an ideal series of workflow steps for the future
  • D. Identify wasteful steps that could be eliminated

Answer: B

Explanation:
ITIL 4's value stream analysis focuses on understanding the contribution of each step to overall value delivery to identify improvement opportunities. When evaluating workflow steps, the manager should establish what value is created in each step (Option D), as this provides the foundation for assessing whether steps are necessary, effective, or aligned with organizational goals.
Option A (Collect data about what happens in each workflow step): Incorrect, as data collection is part of identifying steps (already done, per the question), not evaluating their value.
Option B (Identify wasteful steps that could be eliminated): Incorrect, as identifying waste is a subsequent action that depends on first understanding the value of each step.
Option C (Define an ideal series of workflow steps for the future): Incorrect, as defining future steps is part of planning improvements, not evaluating current steps.
Option D (Establish what value is created in each workflow step): Correct, as evaluating value per step is critical to understanding the stream's effectiveness and prioritizing improvements, per ITIL 4.


NEW QUESTION # 16
[Measure and Improve Deployment Management]
Which capability criterion should be used to assess if the organization is succeeding in increasing the capability level of its deployment management practice by maintaining an effective deployment approach?

  • A. Deployment rules are integrated with policies and rules for changes and releases
  • B. Deployments are supported by relevant competences
  • C. New and changed services and service components are successfully deployed
  • D. Deployments include required technologies and information flows

Answer: C

Explanation:
ITIL 4 defines capability levels based on outcomes and value delivery, with higher levels indicating reliable and effective practices. To assess whether an organization is increasing its deployment management capability by maintaining an effective approach, the key criterion is whether new and changed services and service components are successfully deployed (Option A). This outcome-focused measure directly indicates the practice's reliability and alignment with organizational goals.
Option A (New and changed services and service components are successfully deployed): Correct, as successful deployments are the primary indicator of an effective deployment management practice, reflecting capability maturity in ITIL 4.
Option B (Deployments are supported by relevant competences): Incorrect, as while competences are important, they are a supporting factor, not the primary criterion for assessing capability outcomes.
Option C (Deployments include required technologies and information flows): Incorrect, as having the right technologies is a prerequisite, not a direct measure of deployment success or capability.
Option D (Deployment rules are integrated with policies and rules for changes and releases): Incorrect, as integration with other practices supports deployment but is not the key indicator of capability compared to actual deployment success.


NEW QUESTION # 17
[Apply Deployment Management Processes]
What key output of the 'deployment model development and improvement' process can be used to trigger implementation of a newly updated deployment model?

  • A. Updated knowledge management articles
  • B. Change request
  • C. Deployment review reports
  • D. Lessons learned

Answer: B

Explanation:
In ITIL 4, the deployment model development and improvement process involves creating or refining models to enhance deployment effectiveness. Implementing a newly updated deployment model typically requires formal authorization and coordination, which is achieved through a change request (Option B). A change request initiates the process to assess, approve, and execute the model update in a controlled manner, ensuring alignment with organizational governance and other practices like change enablement.
Option A (Lessons learned): Incorrect, as lessons learned are an output for improving future processes, not a trigger for implementing a new model.
Option B (Change request): Correct, as a change request is the formal mechanism to propose and implement a new or updated deployment model, per ITIL 4's integration with change enablement.
Option C (Updated knowledge management articles): Incorrect, as knowledge articles support documentation and training but do not trigger implementation.
Option D (Deployment review reports): Incorrect, as review reports provide insights or feedback, not the authorization needed to implement a model.


NEW QUESTION # 18
[Integrate Deployment Management with Other Practices]
A large organization wants to manage its IT services by analyzing and improving value streams. It is unsure how to combine value streams and management practices, such as change enablement and deployment management. What is the CORRECT approach for this organization to take?

  • A. Create a separate value stream for each management practice
  • B. Create a single value stream that includes change enablement, deployment management, and other practices such as continual improvement
  • C. Create several value streams that include change enablement, deployment management, and other practices such as continual improvement
  • D. Create one combined value stream for change enablement and deployment management

Answer: C

Explanation:
ITIL 4 emphasizes that value streams are designed to deliver specific outcomes by integrating relevant management practices tailored to the context of services or products. For a large organization, creating several value streams that incorporate practices like change enablement, deployment management, and continual improvement (Option D) is the most effective approach. This allows flexibility to address different services or workflows while ensuring practices are embedded where needed, aligning with ITIL 4's value-driven and context-specific principles.
Option A (Create a separate value stream for each management practice): Incorrect, as this fragments processes and contradicts ITIL 4's holistic approach, where practices work together within value streams to deliver outcomes, not in isolation.
Option B (Create one combined value stream for change enablement and deployment management): Incorrect, as limiting to a single value stream for only two practices may not account for other necessary practices or varying service needs, reducing flexibility.
Option C (Create a single value stream that includes change enablement, deployment management, and other practices such as continual improvement): Incorrect, as a single value stream for all practices may become overly complex and fail to address diverse service requirements in a large organization.
Option D (Create several value streams that include change enablement, deployment management, and other practices such as continual improvement): Correct, as it reflects ITIL 4's guidance to design multiple value streams tailored to specific services or products, integrating relevant practices to optimize value delivery.


NEW QUESTION # 19
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